Internet Explorer crashes with exception code: c0000005 module: msvcrt.dll

The Problem:

Internet Explorer 9 and 10 on a Windows 7 (64-bit) setup both crash with the following output:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16490
Application Timestamp: 51955cca
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7601.17744
Fault Module Timestamp: 4eeaf722
Exception Code: c0000005
Exception Offset: 00009cc6
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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The solution:

Go to Internet Options.
Choose the Advanced tab.
Check the box that says Use software rendering instead of GPU rendering*
Internet Options Advanced


If the above solution works, you man need to install different drivers. The computer I had that was experiencing this issue was a Dell Inspiron 1545. The drivers on dell’s website didn’t seem to resolve the problem. The drivers that did work for me were found here.

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